The mission of the Troy Police Department is to enhance the quality of life in our community by providing for the protection of life and property and maintain the peace through fair and equitable Police service. We strive to accomplish the Department’s mission by forming partnerships with residents, businesses, community groups, governmental agencies, and private organizations. Together we will continue to make Troy a thriving and safe place for all who live, work and visit our fine City. It is our goal to always be open and transparent with the public. This community dashboard will assist us in that continued effort.

Calls for Service Definition

Calls for service are generally represented as calls to “911” for emergency assistance and may also include calls to non-emergency numbers. Each call for service that comes in is assigned a priority based on the type of crime or service that is requested.

  • Priority 0 and priority 1 calls are the most serious offenses and require the most immediate response. Priority 0 calls include crimes such as Assault and Battery, Domestic Violence, and Injury Accidents while priority 1 calls include crimes such as robbery, hit and run accidents, bomb threats and panic alarms.
  • Calls that are prioritized 3-9 continue to decrease in their need for immediate response unless there are extenuating circumstances. Priority 3 calls for service include things such as neighbor troubles, animal complaints, civil matters, and weapons violations not covered by higher priority classifications.
  • Priority 8 calls include things such as abandon autos and found property.
  • The below numbers for calls for service do not include traffic stops. For the number of traffic contacts, please see the Citation Transparency section.

To view calls for service data from different years, select the year from the dropdown menu below and click on apply changes.

Citation Definition

A citation or ticket is a legal notice to a person or motor vehicle charged with a violation of law, especially a minor violation. The cited person or motor vehicle is the defendant. A citation can be a civil infraction or a misdemeanor depending on the seriousness of the violation. All defendants who receive a citation must respond to the allegations in the citation. When an officer is unable to determine race and gender, the race and gender categories are marked as UNKNOWN.

To view citation data from different years, select the year from the dropdown menu below and click on apply changes.

Arrest Definitions

A Custodial Arrest is defined as when a person is taken into the government’s custody and detained.  When a person is taken into physical custody and transported to a booking facility, they are considered a “Custodial Arrest. Custodial arrests are generally held in detention until they can be released on personal recognizance, or are taken before a judge for arraignment. Some examples of offenses resulting in a Custodial Arrest are: drunk driving, domestic violence, armed robbery, and home invasion.

A Cite & Release Arrest is defined as when a person is not taken into physical custody and are issued a citation ordering them to appear in court on a future date and released at the scene. Some examples of offenses resulting in a Cite & Release Arrest are driving with a suspended license, certain retail fraud offenses and license/title/registration expiration violations.

To view arrest data from different years, select the year from the dropdown menu below and click on apply changes.